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Terms of Service

Effective Date: 2025-05-27

1. Introduction

These Terms of Service ("Terms") govern your access to and use of our software platform AMLOfficer that analyzes wallets and transactions for Anti-Money Laundering (AML) compliance (the "Service"). By accessing or using , or subscribing to the Service, you agree to comply with these Terms. If you do not agree , please refrain from using our services.

2. Definitions

When used in this Terms, the following terms shall have the respective meanings indicated, such meanings to be applicable to both the singular and plural forms of the terms defined:

  • "AML Compliance" refers to Anti-Money Laundering regulations and best practices applicable to financial transactions.
  • "Aml Energy" refers to the subscription plan designed for wallets only in the TRC-20 blockchain, where the price is calculated based on incoming and outgoing transactions.
  • "API Integration" refers to the advanced interface provided to Business Account holders for real-time access to wallet and transaction verification services.
  • "Billing Balance" refers to the user's account balance used to pay for subscription fees and usage-based charges.
  • "Business Account" refers to a multi-user account plan offered by the Service, designed to support organizations with team access, role-based permissions, and business-specific functionalities.
  • "Business Account Owner" means a user who creates and manages a Business Account, including inviting other users and administering roles and access permissions.
  • "Business Support" means prioritized assistance and expert guidance provided by AML Officer for Business Account users.
  • “Company”, “We” means: company, which operates the AMLOfficer website available at https://amlofficer.org/ and Telegram Bot (referred to as “we” and “us” hereinafter);
  • "Email Login" means the ability to access the Web Platform or Service via email and password, optionally secured by two-factor authentication.
  • "Email Onboarding" means the process by which a new user registers an account through a unique invitation link sent to their email, allowing them to join a Business Account.
  • "Invited Business User" means a user who has been invited to join a Business Account via email and who accesses the Service through an email and password login.
  • "Notifications" refers to the alerts and reports received through the Telegram Bot platform, facilitating timely access to analysis results.
  • "Personal Account" means a user account that can only be accessed through Telegram Authorization and is intended for individual use.
  • "Report" refers to any AML analysis results generated by AMLOfficer.
  • "Service" means any of the services of AMLOfficer and available to Users via the Website or Bot as set out in detail in the Terms of Use.
  • "Subscription" refers to a paid plan granting access to AML monitoring features.
  • "Subscription Plans" refer to the available pricing tiers, including "Aml Energy", "User", "Standard", and "Corporate".
  • "Team Access" refers to the ability of a Business Account Owner to grant access to multiple users with role-based permissions within the same Business Account.
  • "Team Member" means any user authorized by a Business Account owner to access and use the Service under the Business Account structure, subject to predefined roles and permissions.
  • "Telegram Authorization" refers to the process of accessing the service through Telegram authentication.
  • "Third-Party Services" refers to external service providers integrated with the Service.
  • "Transaction Monitoring" refers to the screening of both incoming and outgoing cryptocurrency transactions for potential AML risks and risk triggers.
  • "Two-Factor Authentication (2FA)" refers to an optional security method requiring an additional verification step beyond password entry, enhancing access protection.
  • "Usage-Based Pricing" refers to the system where fees are deducted from the billing balance for each AML report and transaction monitored.
  • "User" refers to an individual or a legal entity that has read and agreed to the Terms of Use and the Privacy Policy and uses the services of AMLOfficer provided by the Company through the Website or Telegram Bot (referred to as “you” or “yours” hereinafter);
  • "Wallet" refers to a cryptocurrency wallet address submitted for AML analysis.
  • "Wallet Address Check" refers to the examination of wallet addresses across supported blockchain networks to understand the sources of funds and identify potential risk triggers.
  • "Wallet Check" refers to the process of analyzing cryptocurrency wallets for compliance risks.
  • "Wallet Monitoring" refers to the process where users add their wallets for AML transaction tracking.
  • "Web Platform" refers to the web interface through which the Service can be accessed, with secure access facilitated by Telegram authentication. and available at https://amlofficer.org/.

3. Acceptance of Terms

By accessing or using the Service, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, you must not use the Service.

4. Service Description

AML Officer provides tool designed to assist users in conducting Anti-Money Laundering (AML) analysis and risk assessment of cryptocurrency transactions. This tool enables users to:

  • Wallet Address Check: Examine wallet addresses across supported blockchain networks to understand the sources of funds and identify potential risk triggers.
  • Transaction Monitoring: Screen both incoming and outgoing cryptocurrency transactions for potential AML risks and risk triggers.
  • Reports: Generate reports detailing the analysis of transactions and wallet addresses, including identified risk indicators and information regarding the sources of funds.
  • Notifications: Receive notifications and reports through the Telegram Bot platform, facilitating timely access to analysis results.

The Service is accessible via:

  • Telegram Bot, for Personal Accounts using Telegram Authorization.
  • Web Platform, with secure access for Business Accounts using email and password authentication.

Users can add wallets, specify the coin they wish to track within that wallet, and configure the system to monitor incoming, outgoing, or both types of transactions. Users may subscribe to various service plans, which may include enhanced monitoring features, compliance support, and potential assistance with the recovery of stolen cryptocurrency assets.

It is explicitly understood and agreed that recovery of stolen assets is not guaranteed, and assistance is provided on a best-effort basis, subject to the terms of the applicable subscription plan. AML Officer will not be held liable for any unrecovered funds.

4.1. Account Access Methods

  1. 4.1.1. Users with a Personal Account may only access the Service via Telegram Authorization.
  2. 4.1.2. Users with a Business Account (either as an Owner or Invited Business User) may access the Service via email and password, optionally secured by Two-Factor Authentication (2FA).
  3. 4.1.3. Email Onboarding is available for Invited Business Users. These users receive a unique registration link and must create a password for future access.
  4. 4.1.4. Business Account Owners manage authentication and access settings for their invited team members.
  5. 4.1.5. Business Account users are solely responsible for ensuring invited users complete onboarding via the provided secure registration link. If a user registers independently without an invitation, they will not be associated with the Business Account.

4.2. Business Accounts

4.2.1. Business Accounts are designed for organizations that require collaborative access, role-based control, and business-specific compliance tools. A Business Account provides:

  1. 1.Team Management and Role-Based Permissions – Invite multiple users and assign granular access levels based on job responsibilities.
  2. 2.Advanced API Access – Integrate AML checks into internal systems for real-time compliance automation.
  3. 3.Priority Support - Access expedited assistance from AML Officer’s specialists to resolve compliance issues efficiently.
  4. 4.Custom Solutions - Collaborate with our team to design workflows or reporting tailored to your regulatory or investigative needs.

4.2.2. Team Management and Onboarding

  1. 1.Business Account Owners may invite additional users to join their account by sending email invitations. Invited users complete onboarding by:
  2. 2.Following a secure link sent to their email;
  3. 3.Registering an account by setting a password (if they have not previously registered);
  4. 4.Automatically being assigned the appropriate team role as defined by the Business Account Owner.

4.3. Monitoring Limitations

Please note that BTC transactions performed via Revord protocol or similar third-party mixers or overlay networks are currently not supported for transaction-level monitoring. Our monitoring tools are limited to base-layer blockchain data. Users are advised to independently verify any off-chain or non-transparent movements.

5. User Responsibilities

5.1. Users are responsible for:

  1. 5.1.1. Provision of Accurate Wallet Information
  2. 5.1.2. Prohibition of Illegal Activities
    Users are strictly prohibited from using the Service for any illegal activities, including but not limited to money laundering, terrorist financing, fraud, sanctions evasion, or any other activities that violate applicable laws and regulations.
  3. 5.1.3. Maintenance of Active Subscription for AMLOfficer services
    Users who require access to AML reports must maintain an active subscription for this service. Failure to maintain an active subscription may result in the inability to access AML reports, which could impact the user's ability to comply with regulatory requirements.
  4. 5.1.4. Payment of Fees for Exceeding Transaction Limits
    Each user's plan may include a specified number of transactions within a given period. If a user exceeds this allotted number of transactions, they may be required to pay additional fees. Users are responsible for monitoring their transaction activity and ensuring that they are aware of any potential fees they may incur.

5.2. Business Account Owners are responsible for:

  1. 5.2.1. Managing access rights and team member permissions;
  2. 5.2.2. Ensuring that invited users use the Service lawfully and in accordance with these Terms;
  3. 5.2.3. Assigning the minimum level of access required for each role;
  4. 5.2.4. Reviewing and revoking team access when necessary.

5.3. Invited Business Users must:

  1. 5.3.1. Use the Service solely within the scope of their assigned permissions;
  2. 5.3.2. Not invite other users or alter core business account settings;
  3. 5.3.3. Comply with all applicable legal and compliance obligations.

6. Subscription and Payment

6.1. Subscription Structure:

  1. 6.1.1. Subscription plans determine the number of AML reports and monitoring features available.
  2. 6.1.2. Users must select a subscription plan to access monitoring features.
  3. 6.1.3. The "Aml Energy" plan requires users to input transaction data, after which a subscription price is calculated.
  4. 6.1.4. Payments must be completed before services are activated.

6.2. The Service offers the following subscription plans:

6.2.1. User Plan:

  1. 1.Annual Subscription Fee: 0 USDT (Free)
  2. 2.Cost for AML Report: 3 USDT

6.2.2. Standard Plan:

  1. 1.Annual Subscription Fee: 500 USDT
  2. 2.Cost for AML Report: 0.5 USDT

6.2.3. Corporate Plan:

  1. 1.Annual Subscription Fee: 1,000 USDT
  2. 2.Cost for AML Report: 0.3 USDT

6.2.4. AML Energy Plan:

  1. 1.Pricing is dynamically calculated based on user input regarding wallet activity on TRC-20.

6.3. These plans apply regardless of whether the account is individual or business. Business features (e.g., team access, API) become available based on the selected plan.

6.4. Features by Subscription Plan

The availability of specific features such as automatic AML reports for deposits or withdrawals, Telegram notifications, stolen funds monitoring, compliance consultations, and participation in the stolen funds recovery process (commission-based) varies by subscription tier. These features are summarized in the current pricing matrix published at https://amlofficer.org/pricing and may be updated periodically.

6.5. Optional and On-Demand Services

The Service may offer one-time upgrade packages, enhanced verification reports, or advanced consulting (e.g., OTC onboarding or custom AML audit support). These services are priced separately and do not form part of standard subscriptions. The most up-to-date pricing is available on the platform’s pricing page or via invoice.

6.6. Billing and Payment Methods:

  1. 6.6.1. Subscription fees are deducted from the user’s account balance.
  2. 6.6.2. Subscription fees are charged annually and deducted from the user’s account balance, if chosen Standard or Corporate Plan.
  3. 6.6.3. Payments must be made using accepted cryptocurrencies, as specified by the platform.
  4. 6.6.4. Users generate an invoice for their selected plan, and a deposit wallet is assigned.
  5. 6.6.5. Payment must be completed within 24 hours; otherwise, the invoice will be canceled.

6.7. Usage-Based Pricing:

  1. 6.7.1. Each AML report incurs a deduction from the billing balance, based on the selected plan.
  2. 6.7.2. Transaction monitoring fees are charged per incoming and outgoing transaction.
  3. 6.7.3. Fees vary by plan, with lower rates available for higher-tier subscriptions.

6.8. Plan Upgrades and Downgrades:

  1. 6.8.1. Upgrading a subscription affects the entire account, not individual wallets.
  2. 6.8.2. Users who upgrade will transition to the new plan immediately, with the previous plan expiring.
  3. 6.8.3. Downgrades take effect at the end of the current billing cycle.
  4. 6.8.4. Partial refunds for unused time in the previous plan are not provided.

6.9. Balance Management:

  1. 6.9.1. Users can top up their balance at any time to ensure uninterrupted access to AML reports.
  2. 6.9.2. If a user’s balance is insufficient to cover AML report requests or subscription fees, services may be temporarily paused until the account is topped up.
  3. 6.9.3. Users must ensure they maintain an adequate balance to avoid interruptions.
  4. 6.9.4. If the subscription limit is reached, users can either upgrade or top up their balance to continue receiving reports.
  5. 6.9.5. Unused transactions may roll over to the next billing cycle if a subscription is renewed.

6.10. Refund and Cancellation Policy:

  1. 6.10.1. Subscription fees are non-refundable unless otherwise specified.
  2. 6.10.2. Users may cancel their subscription, but no refunds will be provided for unused periods.
  3. 6.10.3. If a user cancels their plan, access to premium features will cease at the end of the billing cycle.
  4. 6.10.4. The Company reserves the right to revoke access if fraudulent transactions are detected.

7. Service Availability & Limitations

  1. 7.1. The Service is provided on an "as-is" basis without guarantees of uninterrupted availability.
  2. 7.2. The Company aims for a 99.5% uptime guarantee, excluding scheduled maintenance, force majeure events, or external service provider failures.
  3. 7.3. Scheduled maintenance will be announced at least 48 hours in advance, except in cases of emergency updates for security or performance reasons.
  4. 7.4. Users acknowledge that third-party blockchain networks, APIs, and data providers may impact service availability and accuracy, and the Company is not liable for disruptions beyond its control.
  5. 7.5. The Company reserves the right to modify, suspend, or discontinue any aspect of the Service at any time, with reasonable notice to users where possible.
  6. 7.6. Wallet Check reports are based on blockchain data.
  7. 7.7. The Company does not guarantee detection of all fraudulent activities.
  8. 7.8. We reserve the right to suspend or terminate accounts found engaging in suspicious or unlawful activities.
  9. 7.9. The Company will make commercially reasonable efforts to ensure uninterrupted access for Business Accounts. However, the same limitations apply regarding third-party services and force majeure events. Additional support guarantees (e.g., faster SLAs) may be defined in separate business agreements or annexes.

8. Disclaimer on AML Compliance

  1. 8.1. The Company provides AML risk assessment software but does not ensure compliance with Financial Action Task Force (FATF), EU AML Directives (AMLD), U.S. Bank Secrecy Act (BSA), or other AML regulations.
  2. 8.2. Users are solely responsible for ensuring their own regulatory compliance and conducting additional due diligence where required.
  3. 8.3. Third-party data sources used for generating AML reports may not always be accurate, up-to-date, or complete.
  4. 8.4. The Company does not guarantee that its reports fully reflect a wallet’s risk status under AML laws.
  5. 8.5. The software should not be solely relied upon for regulatory decisions, reporting suspicious activities, or blocking transactions.
  6. 8.6. Users must seek professional legal or compliance advice if required to meet regulatory obligations.

9. Liability Limitations & Indemnity

9.1. Limitation of Liability

  1. 9.1.1. The Service is provided "as is" and "as available", without warranties of any kind, whether express or implied.
  2. 9.1.2. The Company does not guarantee the accuracy, completeness, or reliability of AML reports or risk assessments, as they rely on external data sources.
  3. 9.1.3. The Company is not responsible for any losses, direct or indirect, resulting from:
  4. 1.Errors or omissions in AML reports.
  5. 2.Service interruptions, delays, or unavailability due to technical failures, third-party dependencies, or unforeseen circumstances.
  6. 3.User reliance on AML reports for compliance decisions.
  7. 4.Regulatory actions, fines, or penalties incurred by the user due to reliance on AMLOfficer services.

9.2. Indemnification

  1. 9.2.1. Users agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of:

  2. 1.User’s violation of these Terms.

  3. 2.User’s misuse of the Service, including unlawful activities.

  4. 3.User’s failure to comply with AML regulations applicable to their jurisdiction.

  5. 4.Third-party claims resulting from reliance on AMLOfficer’s AML reports.

  6. 9.2.2. Business Account Owners shall remain fully liable for any violations of these Terms or applicable laws committed by their Invited Business Users.

  7. 9.2.3. The Company reserves the right to assume exclusive defense and control of any matter subject to indemnification by the user, at the user’s expense.

10. Data Usage & Privacy Policy

  1. 10.1. The Service collects and processes user-provided transaction data solely for AML compliance purposes.
  2. 10.2. User data is handled per the Privacy Policy and is not shared with unauthorized third parties.
  3. 10.3. The Service does not store private keys, seed phrases, or sensitive wallet credentials.
  4. 10.4. The Company may analyze anonymized transaction data to improve its risk assessment models.

11. Modifications to the Terms

  1. 11.1. We reserve the right to update these Terms. Continued use of the Service after modifications constitutes acceptance of the new Terms.

12. Termination

12.1. The Company may suspend or terminate access if:

  1. 12.1.1. A user violates these Terms.
  2. 12.1.2. A user engages in fraudulent or prohibited activities.
  3. 12.1.3. The subscription expires without renewal.

13. Contact Information

  1. 13.1. For questions or concerns regarding these Terms, contact us at [email protected].